Stop budgeting for surprise repairs.
Start preventing them.
A CAMP is ProTec's scheduled, all-in maintenance program for your community - regular inspections, a dedicated crew, and priority rates so small issues get fixed before they become special assessments.
What is a CAMP, exactly?
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Here's how the hours actually get used. Your community is allotted a bank of hours every month, and our team is on-site on set days to work through it. Before any work starts, we walk the property and deliver a CARE report — Common Area Review & Evaluation — that identifies everything we're seeing that needs attention. From there, we sit down with you and decide together which items matter most and tackle those first.
While we're on-site, we also handle any work orders that come up during the month — so you're not coordinating a separate vendor visit for the small stuff. Every quarter, you get a new CARE report showing the additional items we've identified, and the cycle continues. If a month needs more hours than your bank covers, that's not a problem — we scale hours up as needed to make sure your community is taken care of.
The process
How a CAMP actually runs
A recurring cycle, not a one-time inspection that gathers dust in a binder.
CARE report
A free walkthrough evaluation - Common Area Review & Evaluation - that identifies every item your property needs
Prioritize together
We work side by side with you to decide which items from the CARE report matter most, first.
Monthly bank of hours
Your team is on-site on set days each month, working the plan and handling any work orders that come up along the way.
Quarterly CARE refresh
A new CARE report every quarter surfaces newly identified items, and the cycle starts again.
One point person
You get a dedicated team, but more importantly a single Account Manager who owns your community's service — making sure our team delivers what's expected and what your property requires to look great.
Need more hours? No problem
If your community needs more than its monthly bank of hours, we scale up as needed - the priority is always taking the best care of your property.
Full-service beyond maintenance
Need something outside the maintenance scope? We have experts on staff across a wide range of services we can bring in to accomplish just about anything you need.
We designed CAMPs this way on purpose - one team, one point of contact, one plan - to reduce vendor coordination, ease communication, and build the kind of property familiarity that results in better care for your community.
What you actually get
Eight reasons boards choose CAMPs over calling as things break
A recurring cycle, not a one-time inspection that gathers dust in a binder.
Dedicated team
The same crew learns your property instead of a rotating cast of strangers.
Free quarterly audits
Inspection reports every quarter, at no extra cost, documenting property condition.
Lower insurance risk
Documented preventive maintenance can support reduced insurance premiums.
Higher property values
Well-maintained common areas protect resale value across the community.
Community knowledge
Your team retains institutional knowledge of your property's history and quirks.
24/7 availability
Support doesn't stop at 5pm - CAMP members get around-the-clock coverage.
Decreased liability
Catching hazards early reduces the board's exposure to claims.
Longer asset life
Preventive care extends the useful life of decks, paint, plumbing, and more.
the differentiator
This isn't a repair company that also does inspections.
Most vendors show up after something fails. ProTec's model is built backward from that: frequent inspections drive a proactive maintenance strategy, so problems get caught while they're a line item - not a special assessment. That's the whole point of preventive maintenance, and it's the reason ProTec invented the CAMP model back in 1996.
Find the Program That Is Best For You!
Types of Maintenance Programs available for your needs:
NEW BUILD | T&M PROGRAM | CAMP | RAMP | |
|---|---|---|---|---|
DESIGNED FOR | Common Area Maintenance Program | Risk Assessment & Maintenance Program | ||
Services Offered | Inspections | Work Orders; Emergencies | T&M Inspections and Maintenance | CAMP + Maintenance Plan & Preventive Maintenance |
Association Type | HOA <3 Years | Any Type | Attached; Large PUDs | Condominium; High Rise |
Association Size | 30+ Units | Any Size | 50+ Units | 75+ Units |
Deliverables | Quarterly Inspections | Minimum of 2Hrs/Month | 1(+) Day(s) per Month | 2(+) Day(s) per Month |
FEATURES AND BENEFITS | ||||
Reduced Repair Rate* | - | 5% | 11% | 13% |
Priority Scheduling of Requests | ||||
24/7 /365 Emergency Response | ||||
Quick Referral & Access to All ProTec Services | ||||
24/7 /365 Emergency Response | ||||
Dedicated Client Manager | ||||
Dedicated Technician(s) | ||||
Dedicated Client Coordinator | ||||
Preset Service Day(s) & Schedule for Repairs | ||||
Preapproved Maintenance Work | ||||
Detailed Quarterly Inspection (CARE Report) | ||||
Quarterly Walkthroughs with HOA (monthly as needed) | ||||
Reduced Emergency Rate | 30% | 30% | ||
Reduced Holiday Rate | 25% | 25% | ||
Vehicle & Equipment Discounts | 5% | |||
Free Custom Maintenance Plan & Ins. Schedule | ||||
Maintenance Plan Inspections | ||||
Preventive Maintenance on Components | ||||
Satisfy CC&R Insurance Requirements | ||||
Annual Progress Report & Planning for Board | ||||
| Request Quote | Request Quote | Request Quote | Request Quote |
Get your community on the path to maintenance success.
Tired of managing maintenance yourself? Start with a free walkthrough inspection — no cost, no obligation, and you'll walk away with a clear picture of where your community stands.
Or call us directly: (800) 557-2217
Questions, answered
FAQs & get your pricing
The questions boards and community managers ask most before starting a CAMP - plus a direct line to our team.
We’ve received your submission, someone from our team will contact you as soon as possible.