FAQ - Professional Maintenance Services | ProTec Building Services

In California, anyone who contracts to perform work on a project that is valued at $500 or more for combined labor and materials costs must hold a current, valid license from CSLB. You can verify the license or call (800) 321-CSLB (2752). A general building contractor also may contract for specialty work but must hold a specialty license for that work or actually have a specialty contractor do the work. The only exception is if the job requires more than two types of work on a building. Then it is appropriate for a licensed general building contractor to contract for and oversee the entire project. For example, if your kitchen remodeling will involve plumbing, electrical and carpentry work under one contract, you should hire a licensed “B” General Building contractor. Under these circumstances, a “B” contractor may perform all the work on a building, or subcontract parts of the job to contractors with specialty licenses.

Our warranty coverage depends on the type of contract or service provided. Below is information on our warranty types.

Recurring Service Contracts - LIMITED WARRANTY
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Client shall give ProTec written notice to correct any problem or defect with respect to work performed in writing after work completion. Client shall not be entitled to any deduction or offset to the contracted amount or be entitled to any reimbursement for services provided by others, unless ProTec is properly notified of the defect, and provided 30 days to cure the defect has elapsed, and ProTec has not begun to cure the defect within the 30-day period.

LIMITED WARRANTY AND LIMITED LIABILITY. ProTec warrants that all work performed by ProTec under this Agreement shall be done in a good and workmanlike manner in accordance with acceptable trade practices. Said warranty shall extend for a period of twelve (12) months from the date of substantial completion of ProTec’s work. This shall be the only warranty provided to Client. Failure of Client to notify ProTec in writing within thirty (30) days as described herein shall void all warranties afforded herein. ProTec shall not be liable for any lost profits, incidental, special, exemplary, indirect and/or consequential damages resulting from any work performed under this Agreement or any other problem, whether covered by the warranty described above. No warranty shall apply in the event ProTec has not been paid in full for the work performed under this Agreement.

Under no circumstances shall ProTec Building Services be liable for the cost of any downtime, delays in delivery of materials, consequential damages, or liquidated damages of any type. ProTec Building Services also does not warrant the failure of any parts or equipment to operate and will not be liable for any downtime by subcontractors or other workers at the community.

Non-Recurring Service Contracts - LIMITED WARRANTY (INCLUDING AFTER HOURS EMERGENCY REQUESTS)

‍LIMITED WARRANTY AND LIMITED LIABILITY. ProTec warrants that all work performed by ProTec under this Agreement shall be done in a good and workmanlike manner in accordance with acceptable trade practices. Said warranty shall extend for a period of twelve (12) months from the date of substantial completion of ProTec’s work. This shall be the only warranty provided to Client. Failure of Client to notify ProTec in writing within thirty (30) days as described herein shall void all warranties afforded herein. ProTec shall not be liable for any lost profits, incidental, special, exemplary, indirect and/or consequential damages resulting from any work performed under this Agreement or any other problem, whether covered by the warranty described above.
No warranty shall apply in the event ProTec has not been paid in full for the work performed under this Agreement.

No warranty coverage is offered for the following service types:
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• Roof leak, water intrusion, building tarping, or temporary repairs
• Common area gate and door repairs (this includes all welding, modifications, gate closers etc.)
• Vandalism/graffiti cleanup, removal, or cover up
• Storm and area drain cleaning

We do our best to answer all your questions.

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