The Maintenance Manager: Interview with Rachel Miller

Closing out the year strong, we sat down with Rachel Miller, Senior Partner at The Miller Law Firm to discuss a wide range of topics. From her take on SB 800, the looming SB 326 deadline and what it means, to dealing with board dysfunction, Rachel tackles it all. The Miller Law Firm wrote “The Book” on construction defects; widely accepted as the guidelines by judges, attorneys, mediators, and others in the industry across the US. Rachel’s focus and drive is to educate – especially on the importance of communication about necessary repairs. With the SB 326 deadline approaching, Rachel raises crucial questions as to whether high rises will require their decks and balconies to be inspected, regardless of construction materials. In this interview, they discuss the topic of the Champlain Towers, and how Board dysfunction may have played a part in why critical maintenance and repairs were overlooked, leading to the collapse. Rachel explains her hopes for future early intervention, in order to keep more catastrophes like the Champlain Towers crash from happening again. Watch her full interview here.

Rachel M. Miller has proudly practiced law with The Miller Law Firm for 25 years with the primary and unique role of Senior Partner with a focus on client connection and providing immediate contact and communication to current and prospective clients, Board Members, and community association managers… click here for Rachel’s full bio.