The Maintenance Manager: Blacklist Success Story

What happens when a community suddenly learns it has been placed on the Fannie Mae/Freddie Mac “blacklist”?

Across the industry, many have talked about the growing number of communities being placed on this list and the serious impact that follows. But there are very few real stories that walk through what actually happens next - the steps taken, the decisions made, and the actions required to get a community off the list.

That is what makes this interview so valuable.

Dave Rauch sits down with Vilamoura Community Manager Aly Dale and board member David Wolff to share the reality of discovering their community had been blacklisted and the urgent action they took to get off the list in less than a year. From navigating repairs and gathering critical documentation to addressing homeowner concerns and maintaining constant communication, they share what it took to move their community forward.

This is more than a success story, it is an educational tool for boards and community managers who may one day face the same situation, and a powerful reminder that with the right team, clear action, and follow-through, recovery is possible.

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