Software Updates

If you’re switching from one job to another, always select “Switch Jobs.” The only time you should hit “Check Out” is at the end of your day. This keeps your time running correctly. If you check out in between jobs, it stops your time and creates gaps. Our admin team can fix it on their end, but it really helps them out if "Check Out" is only used at the end of the day.

On the tech side, a couple quick tips:

• Don’t forget to add your scope EVERY TIME you click "Switch Jobs" or "Check Out". Even if you’re at the same job all day, you still need to enter your scope when switching to lunch. Remember, before you hit "Submit", you should always be entering a scope of work.

• If you see the spinning wheel, just hard close the app and open it back up.

• If you see “Offline Mode,” select “Just Check In.” When switching jobs or checking out, write your scope like normal and include which job it was for. The admin team can move it to the correct job on their end.

We really appreciate the effort everyone has been putting into this transition. We know there are still some bumps, but you’ve all been great about asking questions and flagging things so we can get them fixed. We’re working through it right alongside you and will keep making this as user friendly as possible.