Photo Report => CARE Report

We have an exciting update to share with you! Effective August 1st, our photo reports have undergone a complete rebranding, and they are now officially known as CARE Reports, which stands for Common Area Review & Evaluation. We want to ensure consistency and clarity across all our communications, so we have updated all agreements, appendixes, email verbiage, training notes, and internal job numbers to reflect this new language: Common Area Review & Evaluation (CARE). We ask that all coworkers use this terminology when discussing with clients or among fellow staff members.

As a reminder, our agreements stipulate that upon receiving a signed CAMP agreement (excluding Janitorial and Lighting Agreements), the Account Manager will conduct a Common Area Review & Evaluation (CARE) of maintenance repair items and safety issues at no cost to the association. Additionally, our Agreements state we will be providing a quarterly CARE report to the association, also at no charge.

Should you have any questions or need further clarification, please don't hesitate to reach out to Mark Adams at madams@ProTec.com.

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