
Recently, we've acquired a new technology aimed at streamlining the documentation of our standard operating procedures (SOPs). Katie Copeland has taken the lead in prioritizing the establishment of clear job role expectations and accessible training materials. With the implementation of Trainual, our new software solution, we aim not only to catalog our processes comprehensively but also to enhance ongoing training and education for all staff members. This tool marks a significant advancement in our training practices, aiming to eradicate confusion and provide clear, actionable expectations for all ProTecians, regardless of their roles. Over the next few months, we'll be working diligently to roll out this platform across the company. Stay tuned for more information on the tool and our roll-out process.